Webhooks: Reservations

Webhook notifications concerning reservations.

{
  "reslyAccountId": "acme-holidays",
  "reslyWebhookType": "reservation",
  "hotelId": "acme-holidays",
  "portfolioId": "COASTAL",
  "reservationId": "res_8f3a21",
  "currency": "AUD",
  "status": "confirmed",
  "reservationRef": "OV12-8841",
  "checkIn": "2026-10-03",
  "checkOut": "2026-10-07",
  "createdOn": "2026-09-20",
  "roomId": "ocean-view-12",
  "roomName": "Ocean View 12",
  "roomTypeId": "ocean-view",
  "roomTypeName": "Ocean View Apartment",
  "agentId": "DIRECT",
  "agentName": "Direct",
  "agentReference": "WEB-99231",
  "ratePlanId": "ov-flexible",
  "ratePlanName": "Flexible Rate",
  "bookingDate": "2026-09-20",
  "comments": "Anniversary stay — late check-in requested",
  "housekeepingNotes": "Extra towels and champagne on arrival",
  "firstName": "Sarah",
  "lastName": "Nguyen",
  "adults": 2,
  "children": 1,
  "infants": 0,
  "pets": 0,
  "email": "[email protected]",
  "mobile": "+61 412 345 678",
  "phone": "+61 2 5550 8899",
  "company": "",
  "address": "18 Harbour Street",
  "city": "Sydney",
  "state": "NSW",
  "country": "Australia",
  "postCode": "2000",
  "isCheckedIn": false,
  "isCheckedOut": false,
  "arrivalTime": "3:00PM - 4:00PM",
  "departureTime": "10:00AM - 11:00AM",
  "doNotEmail": false,
  "depositAmount": 450,
  "depositDueDate": "2026-09-20",
  "balanceDueDate": "2026-09-26",
  "accommodationTotal": 1680,
  "otherTotal": 120,
  "grandTotal": 1800,
  "balance": 1350,
  "timestampCancelled": null,
  "timestampLastModified": "2026-09-21T04:18:42+00:00",
  "notes": "Corner unit facing the beach",
  "roomTypeDescription": "Two-bedroom apartment with ocean views, full kitchen, and balcony.",
  "roomTypeAddress": "12 Marine Parade",
  "roomTypeCity": "Manly",
  "roomTypeState": "NSW",
  "roomTypeCountry": "Australia",
  "roomTypePostCode": "2095",
  "userCreated": "Sarah Nguyen",
  "pinNumber": "48219",
  "pinStatus": "active",
  "customFields": {
    "loyaltyTier": "gold",
    "purposeOfStay": "leisure"
  }
}