API Reference

Webhook notifications concerning messages.

Resly sends this webhook to your Notification URL for all new messages sent to or from your Resly account.


Channel Message:

{
  "reslyAccountId": "resly-hotel",
  "reslyWebhookType": "message",
  "messageId": "MSG-12345",
  "messageType": "channel",
  "channelId": "AIRBNB",
  "threadId": "123456",
  "message": "Sounds good!",
  "from": "guest",
  "to": "property",
  "reservationId": "12345"
}

SMS Message:

{
  "reslyAccountId": "resly-hotel",
  "reslyWebhookType": "message",
  "messageId": "SMS_12345",
  "messageType": "sms",
  "message": "Sounds good!",
  "from": "guest",
  "to": "property",
  "fromNumber": "+61401000000",
  "toNumber": "+61401888888",
  "reservationId": "12345"
}

Email Message:

{
  "reslyAccountId": "resly-hotel",
  "reslyWebhookType": "message",
  "messageId": "POSTMARK-ef9483d4-4488-43c0-8373-0b3adea6161b",
  "messageType": "email",
  "reservationId": "0YqbzPRwyA0bcY48GLrn",
  "message": "This is a test reply",
  "from": "guest",
  "to": "property",
  "fromEmail": "[email protected]",
  "toEmail": "[email protected]",
  "emailSubject": "Re: test format"
}