Service Items

A Service Item represents a product, service, or experience attached to a reservation.

Every service item is always linked to a reservation and describes something the guest has booked as part of their stay or trip.

Examples of service items include:

  • Accommodation
  • Restaurant dinner
  • Airport transfer
  • Spa treatment
  • Tour or activity
  • Equipment hire
  • Additional cleaning
  • Late checkout

A reservation can contain one or many service items. For example, a reservation may include an accommodation service for three nights, a restaurant booking on the second night, and an airport transfer on departure.

Service items allow these individual components to be managed independently while remaining associated with the same reservation.