id: Unique identifier for the message thread.
channelId: Identifier for the source/channel through which the message was sent (e.g., AIRBNB). “AIRBNB”, “BCOM”, “VRBO”
agent: Name of the booking agent or channel (e.g., "Airbnb").
agentReference: External reference number from the agent or OTA (e.g., Airbnb’s internal reservation ID).
reservationId: Internal reservation identifier linked to this message thread.
messages: Array of message objects representing the conversation between guest and property.
time: timestamp indicating when the message was sent.
message: The content of the message exchanged between guest and property.
from: Indicates the sender of the message ("guest" or "property").
to: Indicates the intended recipient of the message ("guest" or "property").