API Reference

Field Reference

type: Specifies the object type returned. Always "conversation" for this endpoint.

data: Contains the full conversation object, including reservation linkage and message history.


conversationId: Unique identifier for the conversation thread.

reservationId: The ID of the reservation associated with this conversation.

messages: An array of individual messages exchanged between the property and guest.

messageId: Unique identifier for the message.

time: ISO 8601 timestamp of when the message was sent.

message: The content of the message. May include HTML if the messageType is email.

from: The sender of the message ("property" or "guest").

to: The recipient of the message ("guest" or "property").

subject (optional): Subject line of the message, typically present for email or sms types.


messageType: Indicates the channel through which the message was sent. Values include:

"channel" – OTA or third-party platform messaging (e.g., Airbnb)

"email" – Email communication

"sms" – Text message (SMS) communication